Delivery Policy

Do you ship everywhere in Quebec? How much is shipping?

We offer shipping anywhere in Quebec. For your exact location, please contact us for the best solution available.

How long will take my order to arrive?

The processing time and the assembly of orders take between 2 and 5 working days. We will send you an email with tracking information when your order has been shipped from our warehouse. So, please be patient and keep an eye on your inbox. Deliveries usually take between 5 to 10 days.

However, due to slow postal services, shipping delays, public holidays and distance between cities, it can sometimes take up to 15 days, so it depends on the place of residence!

If you have questions about shipping times or where your package is, do not hesitate to contact us or write to us at

Will I receive my order in one package?

Yes, you should receive only one package. You will be notified otherwise.

My order did not arrive after 15 days? Why?

If you do not receive your order after 15 days from the order, we can return your order or we will refund you in full. In all cases, contact CFEAQ toll-free at 1-866-333-0238 or by email at

More questions?

Do not hesitate to write to us at

Scroll to Top